| I am looking for a Support Analyst for my market leading global client. The successful candidate will need to combine a diverse set of skills, including application troubleshooting, data manipulation, and dealing directly with end users around the globe.
Key Responsibilities:
*Responding to, and resolving support requests for Services across the organisation
*Work closely with end-users and resolve software and data issues
*Work closely with application vendors to obtain technical solutions
*Executing back-end administrative tasks
*Work with the Service Lead to identify and prioritise issues
*Advising the Service Lead of any significant considerations e.g. security risks
*Monitor global applications to pre-empt problems
*Develop and modify SQL queries for reporting and data transfer purposes
*Identify and fix software bugs
*Develop, document, and consistently apply policies, processes and standards
*Create and maintain appropriate technical documentation
Key Skills:
*Proven skills in Microsoft VB.Net, VB6, ASP, and HTML. C# or Java skills advantageous.
*Ability to write efficient SQL statements. Ability to develop and maintain stored procedures, views, and triggers in both Oracle and SQL Server would be advantageous
*Experience of carrying out administrative data tasks in SQL Server and Oracle
*Visual Objects skills would be advantageous
*Understanding of data and system security
*Excellent communication, time management and organisational skills
*Strong team-based ethic with experience of cross-functional and virtual teams.
Please send your CV for immediate consideration.
Sand Resources is an equal opportunity employer committed to a policy of treating all employees and job applicants equally. It is our aim to take all reasonable steps to employ and promote on the basis of ability and qualifications without regard to race, religion, colour, sex, age, national origin, disability or sexual orientation. Our recruitment takes place based only on skills and experience of the candidates. Sand Resources is acting as an employment business in relation to this vacancy.
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